SERVICE PLEDGE

OUR SERVICE COMMITMENT TO YOU

We truly value your relationship and are committed to giving you our best in customer support and service. We continually find means to improve our standards of customer care to delight you with every interaction, whether a phone call, an email or a visit, that you make to us.

WE'RE DEDICATED TO YOUR CONVENIENCE

We try our best to make it as convenient as possible for you to take up your courses. You can count on our trainers to work round the clock to ensure that you can complete your courses and certification, even in the most unusual of timings.

YOUR EASY ACCESS TO OUR SERVICES

We know how important it is that you find it easy to get in touch with us for your enrolment, enquiries and other matters so we are continually working on new ways to improve your access to our services.

YOUR COMPLETE SOLUTION PROVIDER

We are continually broadening our scope of services and products so that you can find easy solutions to your challenges. You can rest assured knowing that we will always be here to help you.

GIVING YOU A QUICK RESPONSE ALWAYS

We are committed to providing you a response to your enquiries within a working day. We are also committed to providing you a solution, or a reliable referral, to your challenges within 3 working days. You can have the assurance that with us, your enquiries are never ever shelved.

KEEPING YOU IN THE LOOP

You need to have the latest information even after your courses. That is why from time to time, you will hear from us via programme news, offers, updates in syllabus, opportunities, help funds, activities and many more. This is one way of letting you know what is the latest happenings, while at the same time giving us an opportunity to keep in touch with you.

Contact our friendly service staff now for more details.

Contact Us

Service Pledge at Singapore First Aid Training dedication to service excellence

Service Pledge

Our promise to go above and beyond, in every way possible.

OUR SERVICE COMMITMENT
TO YOU

We truly value your relationship and are committed to giving you our best in customer support and service. We continually find means to improve our standards of customer care to delight you with every interaction, whether a phone call, an email or a visit, that you make to us.

WE'RE DEDICATED TO YOUR CONVENIENCE

We try our best to make it as convenient as possible for you to take up your courses. You can count on our trainers to work round the clock to ensure that you can complete your courses and certification, even in the most unusual of timings.

YOUR EASY ACCESS TO OUR SERVICES

We know how important it is that you find it easy to get in touch with us for your enrolment, enquiries and other matters so we are continually working on new ways to improve your access to our services.

YOUR COMPLETE SOLUTION PROVIDER

We are continually broadening our scope of services and products so that you can find easy solutions to your challenges. You can rest assured knowing that we will always be here to help you.

GIVING YOU A QUICK RESPONSE ALWAYS

We are committed to providing you a response to your enquiries within a working day. We are also committed to providing you a solution, or a reliable referral, to your challenges within 3 working days. You can have the assurance that with us, your enquiries are never ever shelved.

STAY UPDATED WITH THE LATEST NEWS

You need to have the latest information even after your courses. That is why from time to time, you will hear from us via programme news, offers, updates in syllabus, opportunities, help funds, activities and many more. This is one way of letting you know what is the latest happenings, while at the same time giving us an opportunity to keep in touch with you.

Why Our Participants Love Us

The course was great and the instructors were very friendly and helpful. They made the course fun, engaging and interactive. They also cracked a lot of jokes which helped ease our monday blues

Stephanie Neo

Child First Aid Refresher

Junardy, Danial, Alan & Taufiq (OFAC 28 Aug) were all patient, informative & energetic trainers who made information easy to absorb for all students & made lessons comfortable!

Hana Sakina

Occupational First Aid Course

I had a very insightful experience! Mr. Marcus helped us all understand the basics of first aid very well, not to mention, it’s such a fun lecture with him! Appreciate all the learnings these past 2 weeks

Cyraj Gulle

Child First Aid Course