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How to retrieve e-learning certificate from the client portal

how to retrieve

*IMPORTANT THINGS TO NOTE*

  • Ensure that you have completed ALL the modules of the e-learning. Certificate will not be available if you have any incomplete modules

  • Look out for the email with the Subject “Welcome to Singapore First Aid Training Centre Pte. Ltd. / E learning Details”. This email contains the login details to our client portal where you can access your e-learning materials.

STEP 1

Once you have competed the e-learning, the message should pop out within the same page

STEP 2

Click on the blue “View Certificate” button to access your e-learning completion certificate

how to retrieve - step 2.png

STEP 3

Once you have clicked the button, it will bring you to the next page to preview your certificate.

STEP 4

From there, you may click on the blue “Print” button to save your certificate.

STEP 5

Once you have clicked on the print button, it will bring you to the print preview page

how to retrieve - step 5.png

STEP 6

From there, you may select your preferred mode/destination of saving your certificate

how to retrieve - step 6.png

STEP 7

You may have noticed that at this point your certificate looks bare/incomplete. To rectify this, click on the “More settings” button and select “Background graphics” under Options.

STEP 8

Once the certificate looks complete, you may proceed to click on the “Save” button to save your certificate.

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