A group of us from Chiltern House went through 3 Saturdays (26 Feb – 12 March) of first aid training conducted by your training centre. We were all dreading the thought of spending 3 full Saturdays on First Aid Training as we had previous experiences with First Aid training. These past trainings were all rigid and the instructors were mean. They made us hate First Aid training. I had few recollections of having enjoyable and practical first aid trainings.
However, we were all pleasantly surprised to find the first aid training from your training centre enjoyable and practical. The training was conducted at the right pace with lots of lively discussions and hands on activities. The most important part of the training was we were taught to apply the concepts we learn (E.g. life over limb, immobilize and stabilize). What was important was to save the life of the injured and not to be bothered by minute details. We also appreciate that the training programme planned by your training centre focuses on reducing the steps to for all untrained first aiders like us to feel more equipped and confident to help others in cases of emergency.
As an educator, I know that the success of educating the students is contributed by one important factor. It is the educator/trainer who makes the difference. Therefore, we are all grateful to have our trainer for these past 3 Saturdays. He made the training lively, fun, informative and most importantly practical. He is an effective communicator who manages to engage us in discussions. He is also able to relate to everyone in class. We can see he is equipped with vast experiences and knowledge in first aid that he was able to share with us during the training sessions. He is always encouraging and respectful towards us. It is commendable to see him being so passionate in what he does and wanting to help us become confident first aiders through his training so we can save lives. Without this passion and commitment to doing his training well, we would have 3 dreadful Saturdays of first aid training.
Our onset encounter with your establishment has been very enthusiastic, prompt and pleasant. This is a drive for us to work with you. Without meeting the trainer, we are confident he/she embodies similar qualities.
Just want to feedback that our colleagues enjoyed the training and your trainer has done a very good job. The content of the course is interesting and invaluable and the balance of theory and practical is just right.
Thank you for the training session. It was lively and interactive, and everyone enjoyed it very much.
This note is just to thank you and your team for having to agree to the conduct of the Standard First Aid course at Xingnan Primary School on 6 Sept and 7 Sept 2011.
Abdul Wahab bin Abdul Rahman
I just happily completed my First Aid Training which I enjoyed immensely, because of the learning, the excellent trainers and the jolly bunch of my class.
The very way they delivered the learning, with clarity, peppered with humour and their friendly encouraging style.
I refer to your staff above that, in their course of work, assisted me in the scheduling of Occupational and Standard First Aid training for staff from the Esplanade - Theatres on the Bay.
At all times, I have found them to be helpful and prompt in rendering assistance to me. As our centre is operational all year round, scheduling for staff to be trained in First Aid can be a challenge. Both of them are always service oriented, empathetic and ready to facilitate to their best ability.
I would recommend them to be recognized by your organization as staff with exemplary customer service skills, importantly their effort in helping to satisfy customer needs.
Police Coast Guard is very happy with the service provided by Singapore First Aid Training Centre. Your service is excellent and your staff are helpful. The feedback from my officers are that your trainers are very professional and are willing to share their life experiences. Our officers do enjoy the training. Thank you the support rendered to Police Coast Guard.
Kong Wai Chow
SFATC has met our expectations educating officers through various courses like First Aid Refresher Course and Automated External Defibrillator Course.
The SFATC trainers were timely and equipped with positive work ethics. Not forgetting, the Program Executive was kind and very patient throughout handling the course co-ordination process. These fine traits shown by the SFATC staffs highlight the professionalism instilled by the SFATC itself.
Overall SOC is pleased with the services provided and we are looking forward to build a stronger working relationship with Singapore First Aid Training Centre in the years to come.Muhd Adib Asjayani
SA to Deputy Commander
Special Operations Command
Singapore Police Force
Just a note to say a BIG THANK YOU to your awesome staff and Dr Carl De Leon for a very positive first impression and session with your organization. Well done! I believe our trainees thoroughly enjoyed their courses.
Dr Michael Mitakidis
Our teachers have just completed their first aid training. I have heard so many positive reviews regarding the course from the teachers. In addition, they highlighted how engaging all the sessions were and how much they learned. In particular, I really wanted to drop you a heartfelt appreciation for accommodating all our needs and being flexible with the timings, venue and the teachers. I realise it was a challenge to coordinate, especially with the constant changes in staff particulars, and I am deeply grateful. Lastly, please send our thanks to your speaker and trainer who thoroughly engaging, fun and motivating.
On behalf of Aardwolf Pestkare I would like to thank Singapore First Aid Training Centre for the effort you put into our Weekend Camp at Pulai Springs in Johore Bahru. The Basic First aid Training you provided to our 63 staff was really enjoyable and drew much laughter. Your creative approach made what is normally a serious and possibly dull subject matter, into an interesting session. You gave our staff the confidence to carry out Basic First Aid by making the concept of "improvise" very real. I will not hesitate in recommending your services to any company interested in training their staff in First Aid.