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FAQ: Singapore First Aid Training Centre

FAQ: Training and Courses


FAQ: Spreading Awareness and Continuous Learning


FAQ: Other Services and Products

Public presentations and road shows


Medical Product Training


Medical Product Suppliers


Product Sales

 

 

 

 

FAQ: Singapore First Aid Training Centre

 

Who is Singapore First Aid Training Centre?
Singapore First Aid Training Centre (SFATC) is one of Singapore's leading first aid training centre and we've been providing certification and non-certification training in first aid and CPR since 2000. We previously operate under the name PECTAC (Pratique Emergency Care Training and Consultancy) until we changed our new name in 2007 to Singapore First Aid Training Centre.

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Where are you located?
We're located at 142 Neil Road. To view a map to our office and training centre, click here

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How long have you been around?
We have been around since 2000 and have trained thousands of first aiders, CPR and AED providers ever since.

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Who are your instructors?
Our instructors come from various background and include paramedics from the Emergency Ambulance Services and the Singapore Armed Forces, staff nurses as well as Registered Safety Officers for our Occupational First Aid Programmes. These are professionals from the field with a wealth of experience and knowledge to share to make the courses very interesting and as real as they can possibly be.

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What makes you different from other organisations?
Besides the experience and knowledge of our trainers, our organisation has a strong reputation for providing a very unique and engaging delivery style that put us where we are in this industry. On top of that, we always do our best to make sure you get the best overall experience right from the start.

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Is your training accredited or recognised?
Yes, we are accredited and recognised by the main bodies in Singapore such as the Ministry of Manpower, Ministry of Community Development Youth and Sports, Singapore Sports Council, National First Aid Council, National Resuscitation Council and the American Heart Assocation.

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Why should I sign up with SFATC?
You should sign up only if you want the absolute best. Because it is our culture and commitment to take best care of you from the start, so that your journey with us is the most pleasant and enriching of all.

When you choose us, you are also choosing

  • Affordable course fees
  • Total reliability
  • High quality training conducted by emergency professionals
  • Top quality support 
  • Convenience with onsite training
  • Flexible arrangement
  • Exceptional quality, easy-to-learn programmes 
  • Professional support staff
  • Your 100% satisfaction, always

And most importantly, we keep our courses simple and put the focus back on saving lives!

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How do I know if you are really that good?
We understand how essential it is to have that assurance, especially when it comes to learning something as important as first aid. That is why we welcome you to browse through our live testimonials taken straight from the comments after our classes!

And if you are still not convinced, we welcome you to sit in part of any of our ongoing public run courses just to have a preview of what you would be experiencing. We're absolutely confident that a few minutes of seeing our instructors at work will help you make that clear, positive decision to sign up with us. So call us at 6297 8123 to check when is our next course!

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FAQ: Training and Courses

 

 

When do you conduct your courses?
We conduct courses at any time of the day, 7 days a week. We have scheduled public run courses at our training centre, or if you have your own group to start a course, we can cater to your preferred timing.

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Who will conduct the courses?
Our team of instructors which include those from the training, paramedical, nursing and safety fields will be conducting the courses. These are individuals with tremendous professional and training experience to share with you during the courses.

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Where do you conduct the courses?
We conduct our scheduled public run courses at our training centre, or if you have your own group to start, we can bring our courses to a location of your choice.

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Do you have evening courses?
Yes.

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When should I start booking for the courses?
If you are joining our public run courses, your forms and payment must reach us at least 1 week before the course starts. If you are organising your own group, your forms and payment must reach us at least 3 weeks before the course is scheduled to start. For urgent bookings, call our support staff to check for availability and prevailing conditions.

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You do not have the training that I require. Can you customise your training to cater to our industry?
Yes, tell us your requirements and we can tailor make our courses to cater to your industry's needs.

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We just need a short talk or workshop or toolbox session on basic lifesaving or safety techniques. Do you have something for us?
Yes, we have conducted many talks and workshops like these and may already have something you require. Otherwise, we can help you with the contents of the talk to make it suitable for you.

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We're organising an event like parent's day gathering and would like our attendees to know more about first aid. Can you hold an awareness talk for us?
Yes, we have conducted many engaging sessions like these for members of the public to help create awareness and interest in first aid and CPR. Do check with us for our availability to conduct this for you.

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We would like to know more about AEDs. Can you do a short talk or demo on AED and show us how it works?
Yes, let us know how you want us to conduct this for you and we will bring our presenters and to perform a talk and demo AEDs.

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FAQ: Spreading Awareness and Continuous Learning

 

 

I have just taken up your course and feel that others can benefit from it. How can I tell others about your courses?
Thank you for spreading the word! Singapore First Aid Training Centre is one of the fastest growing First Aid and Life Support training centres in the region. And we owe much of our growth to the dedication and efforts of people like you who are spreading the word to their friends, families and colleagues. 

That is why we have created a new program called the "Helping Hands Program". This program was especially for "Helper Hands" like you who feel that world needs more dedicated first aiders. The objective of this program is to provide you with the resources that wll help you to tell others about us - and get rewarded if they sign up! To join our "Helping Hands Program", call us at 62978123 now.

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I feel very strongly about first aid, CPR and AED after your course. How can I be kept in the loop on the latest updates?
We're glad to get you motivated and thank you for your enthusiasm! As a SFATC first aider, you will be automatically added to our update list, so that anytime we have something new, we'll let you know!

If you are not an SFATC first aider, you can always join our "First Aid Network", the only online resource portal for first aid and life support. There are videos, audios, interviews, resources materials and much much more not only available to you online, but downloadable as well! There is a small registration fee, but once you're registered you'll immediately see that it is more than worth it! To sign up, click here .

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Do you organise activities for your first aiders?
Yes, we'll be holding meetings, activities and outings for our first aiders in the future. Look out for it here!

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Our certificates are about to expire. Do we renew it with you?
Yes, look out for our refresher course schedules on our website. Call us now at 62978123 to keep your certs valid!

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FAQ: Other Services and Products

 

Public presentations and road shows

 

 


We are conducting a road show and we would like to have a first aid booth available. Can you set up a booth and display your products and services for our attendees?
Yes, only for sponsored/complimentary booth space. We can also include a public presentation if necessary. Do confirm with us at least 2 months in advance so that we can make the necessary arrangements in time.

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Do you conduct public presentations, CME talks or group seminars on a particular topic of our choice?
Yes, do provide us with your requirements at least 1 month prior to the event.

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Medical Product Training

 


Can you help us set up an emergency response program for our workplace, school or compound?
Yes, our team of paramedics and nurses can help create, implement and perfect the right emergency response program for you. This may include intense planning, program announcements, drills and exercises, equipment recommendation, training and facilitation and much more. Talk to us today about this.

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We have recently purchased medical products and would like our staff to learn how to use it. Can you come up with a systematic training program to teach our staff how to use and apply these products effectively?
Yes, we can help you plan and prepare the training materials and training program for the systematic teaching and deployment of your new products. Our team of paramedics and nurses have years of experience using and teaching medical products and can incorporate real-life experiences using these products in the practical application. Call us today for more details.

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Medical Product Supplier

 

 


We are a supplier of medical products and now require to mass train our clients using their own medical protocols. Can you cater for this type of training and product implementation?
Yes, we believe our staff will be able to help your clients achieve the best with their products and we thank you for the opportunity to work with you on this. We will try our best to assist in most cases, but we hope you understand that all products or protocols will be evaluated first beforehand. Do call on us with your proposal.

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Product Sales

 

 


We would like to purchase an AED. Do you have any models that we can choose from?
Our product sales division, SingAsia Medical, provides the sales AED at very reasonable prices. To contact SingAsia Medical, call 6536 0995.

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