Privacy
Our Privacy Policy
Singapore First Aid Training Centre realises that you care how your information
is processed and shared, and we appreciate your trust in us to do that
carefully and sensibly. This document describes our Privacy Policy. By
visiting our website, you are accepting and consenting to the practices
described in this Privacy Policy.
Any personal information provided or acquired by Singapore First Aid
Training Centre is controlled primarily by the Singapore First Aid
Training Centre, No 1 Park Road, People's Park Complex #06-01/02,
Singapore 059108, hereinafter referred to as "SFATC".
We know
how important it is to you on how we treat personal information
you provide us about yourself. This Privacy Policy is designed to
assist you in
understanding how we collect, disclose, and safeguard the aggregate
information we receive when you visit and browse our website.
SFATC undertakes all commercially reasonable endeavors
to keep all disclosed personal information secure. Information
collected through tracking and registration will not be shared or sold
to third parties for any purpose without your express consent, except
as provided in this Privacy Policy, or in a contract between SFATC and
you.
When you visit our website, we receive and may collect
two types of information: (1) Site Use Information and Cookies, and (2)
personal information you knowingly choose to disclose, which is
collected on individual basis. Information collectedSFATC
collects personal information from visitors to this Site, those who opt
in for our mailing list and those who procees their payment for
our products and services online via PayPal. When you opt in to be on
our mailing list, we may or may not require the following information:
(i) username, (ii) password,
(iii) email address, (iv) first and last name, (v) postal code / zip
code, (vi)
country and (vii) billing information such as billing address and
credit card number. We may also ask you to
provide additional personal information such as (i) company name, (ii)
title, (iii) education institution and (iv) other company and (v)
personal details. We use this registration information to
authenticate users and provide access to our services. We also
use the email addresses used in the registration information to
communicate with you. From time to time, SFATC may contact
you via email to notify you of changes to our services, scheduled
maintenance, information about SFATC and promotional materials from
SFATC.
SFATC shall use all reasonable endeavors to give you
free access to your personal information in an appropriate scope. You
may change or delete your personally identifiable information at any
time by contacting us and clearly indicating that you wish to change or deactivate and delete such information. PasswordsYour account information, your username, password and a
customer’s profile are password-protected so that you have secure
access to entering and editing personal data. It is the user's
responsibility to protect the security of their password. SFATC has engaged internal security processes
that encrypt Customer’s password to protect it from being divulged or
accessed by anyone other than you. Neither our employees nor any of
its contractors can obtain or access your password. We will never ask you for your password
via mail, email, telephone or in any other unsolicited manner. Site Use Information
Our servers automatically collect site use information, each time you visit our site.
The site use information includes, but is not limited to the following:
the domain names, operating system in use (e.g. Macintosh, Windows),
browser (e.g. Mozilla Firefox, Internet Explorer) and version, the
website which referred you to us, and other similar information. This
information may be aggregated to measure the number of visits, average
time spent on our website, pages viewed, time and date of visits, and
other similar information. We may use and disclose site use
information, for example, to measure the use of our website, improve
the content, explain the utility of our website and services we
provide, and to extend their functionality.
Similar to other commercial websites, the technology
called "cookies" may be used to provide you with tailored information.
A cookie is a small piece of data that a website can send to your
browser, which may then be stored on your hard drive, so we can
recognize you when you return. You may be able to set your browser to
notify you when you receive a cookie. Our cookies collect general
information that enhances our ability to serve you and measure the
utility of our website.
Information we collect may be used to enhance your use
of our website, and to provide you with a service that you ordered,
arrange the website in the most customer friendly way, communicate
special offers and featured items, and/or respond to your questions and
suggestions.
In the case of an agreement, personal information
includes data that identifies you as the specific individual, i.e. your
name, email address, phone number, geographical address, and/or company
name and company address. This information is used to complete the
account application process, customer's information request, and/or to
verify the validity of the request, and to process payment.
We will use this information solely for processing payments for services that you ordered.
SFATC collects only personal information that you choose to provide
voluntarily. SFATC shall advise
you which information is mandatory to provide and what you do not have
to enclose. Mailing Policy When
you send us an email, we may use your email address to thank you for your
comment and/or reply to your question, and we will store your
communication and our reply for any future correspondence. Beyond our
initial reply, we will never use your email address to send you any
unsolicited message or information, nor will we share it with or sell
it to anyone else for such use.
When you accept to receive information about our
services, promotions and/or new offers, we use your email address and
any other information you give us to provide you with the information
or other services, until you ask us to stop (using the 'unsubscribe'
instructions provided with each email, and/or on the site where you
signed up, and/or as we otherwise provide).
When you request information or other services from us,
we use your email address and any other information you give us to
provide you with the information or other services that you requested,
until you ask us to stop (using the 'unsubscribe' instructions provided
with each email, and/or on the site where you signed up, and/or as we
otherwise provide), or until the information or service is no longer
available.
We will never use your email address or other
information to provide you with any unsolicited messages or information
(unless that is part of the service you are requesting), nor will we
share it with or sell, rent or lease it to any third party for such
use. Information Security
We believe that keeping personal information secure is one of our most significant responsibilities.
We restrict access to Personal Information about you to those employees
and others who need to know that information to assist us in our
business, or to provide products or services to you. We safeguard
personal information, according to the established security standards
and procedures, by maintaining physical, electronic, and procedural
safeguards to the personal data information.
When we request customers to enter sensitive
information, such as their name, geographical address, email address,
and a credit card number, it is encrypted and protected with the best
encryption software in the industry SSL and processed through a
reputable payment processor PayPal.
While on the secure page, such as our order form, the lock icon at the
bottom of web browsers, e.g. Mozilla Firefox or Microsoft Internet
Explorer, becomes locked, as opposed to unlocked or open, when you are
just 'surfing'.
All of our customers' information, not just the
sensitive information mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job (e.g.
our accountant or a Program Executive) are personally
granted access to sensitive information. SecuritySFATC will do our best to prevent unauthorized access and data
security of your information through our security systems. Unfortunately, we
cannot guarantee the security of your data when it
is being transmitted over the Internet and through servers as these
situations are beyond our control. We strive to protect your personal
information but SFATC cannot ensure or warrant the security of any
information you
transmit to our website or services. Any data transmissions you make
over the Internet are done so at your own risk. Once we receive the
data transmission, we make our best efforts to ensure its security and
privacy on our systems. |
