FAQ
FAQ:
Singapore First Aid Training Centre
FAQ:
Training and Courses
FAQ:
Spreading Awareness and Continuous Learning
FAQ:
Other Services and Products
Public
presentations and road shows
Medical
Product Training
Medical
Product Suppliers
Product
Sales
Events
Standby
FAQ:
Singapore First Aid Training Centre
Who
is Singapore First Aid Training Centre?
Singapore
First Aid Training Centre (SFATC) is one of Singapore's leading first
aid training centre and we've been providing certification and non-certification
training in first aid and CPR since 2000. We previously operate
under the name PECTAC (Pratique Emergency Care Training and Consultancy)
until we changed our new name in 2007 to Singapore First Aid Training Centre.
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Where
are you located?
We're located at No 1 Park Road, People's Park Complex Level 6. To view a
map to our office and training centre, click
here.
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How
long have you been around?
We
have been around since 2000 and have trained thousands of first aiders, CPR
and AED providers ever since.
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Who
are your instructors?
Our
instructors come from various background and
include paramedics from the Emergency Ambulance Services and
the Singapore Armed Forces, staff nurses as well as Registered Safety
Officers for our Occupational First Aid Programmes. These are
professionals from the field with a wealth of experience and knowledge
to share to make the courses very interesting and as real as they can
possibly be.
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What
makes you different from other organisations?
Besides
the experience and knowledge of our trainers, our organisation has a strong
reputation for providing a very unique and engaging delivery style that put
us where we are in this industry. On top of that, we always do our best to
make sure you get the best overall experience right from the start.
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Is
your training accredited or recognised?
Yes,
we are accredited and recognised by the main bodies in Singapore. You can find a
list of them here.
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Why
should I sign up with SFATC?
You should sign up only if you want the absolute best. Because
it is our culture and commitment to take best care of you from the start, so that your
journey with us is the most pleasant and enriching of all.
When you choose
SFATC, you are also choosing
-
Affordable course fees
-
Total reliability
-
High
quality training conducted by emergency professionals
-
Top quality support
-
Convenience
with onsite training
-
Flexible
arrangement
-
Exceptional quality, easy-to-learn programmes
-
Professional
support staff
-
Your
100% satisfaction, always - And most importantly, we put the focus back on saving lives!
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How
do I know if you are really that good?
We
understand how essential it is to have that assurance, especially when it
comes to learning something as important as first aid. That is why we
welcome you to browse through our live testimonials taken straight from the
comments after our classes!
And if you are still not convinced, we welcome you to sit in part of any of
our ongoing public run courses just to have a preview of what you would be
experiencing. We're absolutely confident that a few minutes of seeing our
instructors at work will help you make that clear, positive decision to sign
up with us. So call us at 6297 8123 to check when is our next course!
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FAQ:
Training and Courses
When
do you conduct your courses?
We
conduct courses at any time of the day, 7 days a week. We have scheduled public run courses at our training centre, or if
you have your own group to start a course, we can cater to your preferred
timing.
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Who
will conduct the courses?
Our
team of instructors which include those from the training, paramedical, nursing and safety fields will be
conducting the courses. These are individuals with tremendous professional
and training experience to share with you during the courses.
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Where
do you conduct the courses?
We
conduct our scheduled public run courses at our training centre, or if you
have your own group to start, we can bring our courses to a location of your
choice.
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Do
you have evening courses?
Yes.
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When
should I start booking for the courses?
If
you are joining our public run courses, your forms and payment must reach us
at least 1 week before the course starts. If you are organising your own
group, your forms and payment must reach us at least 3 weeks before the
course is scheduled to start. For urgent bookings, call our support staff to
check for availability and prevailing conditions.
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You
do not have the training that I require. Can you customise your training to
cater to our industry?
Yes,
tell us your requirements and we can tailor make our courses to cater to
your industry's needs.
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We
just need a short talk or workshop or toolbox session on basic lifesaving or
safety techniques. Do you have something for us?
Yes,
we have conducted many talks and workshops like these and may already have
something you require. Otherwise, we can help you with the contents of the
talk to make it suitable for you.
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We're
organising an event like parent's day gathering and would like our
attendees to know more about first aid. Can you hold an awareness talk
for us?
Yes,
we have conducted many engaging sessions like these for members of the
public to help create awareness and interest in first aid and CPR. Do check
with us for our availability to conduct this for you.
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We would like to know more about
AEDs. Can you do a short talk or demo on AED and show us how it works?
Yes,
let us know how you want us to conduct this for you and we will bring our
presenters and to perform a talk and demo AEDs.
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FAQ:
Spreading Awareness and Continuous Learning
I have just taken up your course and feel that others can benefit from it. How can I tell others about your courses?
Thank
you for spreading the word! You can either refer them to our website, or
give them our number to call. Alternatively, you can send us their contact
by phone, fax, email, or using our online form. Our contact details can be
found here.
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I feel very strongly about first aid, CPR and AED after your course. How can I be kept in the loop on the latest updates?
We're
glad to get you motivated and thank you for your enthusiasm! As a SFATC
first aider, you will be automatically added to our update list, so
that anytime we have something new, we'll let you know! If you are not
an SFATC first aider, you can always join our mailing list by filling
in your info in the pink box on the right. At the same time, you
can always log back to our website once a month or so to check out the
latest happenings. Remember to bookmark
us!
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Do you organise activities for your first
aiders?
Yes,
we'll be holding meetings, activities and outings for our first aiders in
the future. Look out for it here!
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Our certificates are about to expire. Do we renew it with you?
Yes,
look out for our refresher course schedules on our website. Call us now to keep your certs valid!
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FAQ:
Other Services and Products
Public presentations and road shows
We are conducting a road show and we would like to
have a first aid booth available. Can you set up a booth and display your products and services for our attendees?
Yes,
only for sponsored/complimentary booth space. We can also include a public
presentation if necessary. Do confirm with us at least 2 months in advance
so that we can make the necessary arrangements in time.
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Do you conduct public presentations, CME talks or group seminars on a particular topic of our choice?
Yes,
do provide us with your requirements at least 1 month prior to the event.
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Medical Product Training
Can you help us set up an emergency response program for our workplace, school or compound?
Yes,
our team of paramedics and nurses can help create, implement and perfect the
right emergency response program for you. This may include intense planning,
program announcements, drills and exercises, equipment recommendation,
training and facilitation and much more. Talk to us today about this.
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We
have recently purchased medical products and would like our staff to
learn how to use it. Can you come up with a systematic training program
to teach our staff how to use and apply these products effectively?
Yes,
we can help you plan and prepare the training materials and training program
for the systematic teaching and deployment of your new products. Our team of
paramedics and nurses have years of experience using and teaching medical
products and can incorporate real-life experiences using these products in
the practical application. Call us today for more details.
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Medical
Product Supplier
We have a line of products that we believe will benefit your participants. Can we show case our product in your
centre?
If
your products are relevant, we may consider allowing you to display
them at our training centre, where they will receive excellent monthly exposure
by at least 300 people from all industries and levels of management. Call on us with your proposal.
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We
are a supplier of medical products and now require to mass train our
clients using their own medical protocols. Can you cater for this type
of training and product implementation?
Yes,
we believe our staff will be able to help your clients achieve the best with
their products and we thank you for the opportunity to work with you on
this. We will try our best to assist in most cases, but we hope you
understand that all products or protocols will be evaluated first
beforehand. Do call on us with your proposal.
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Product
Sales
We would like to purchase an
AED. Do you have any models that we can choose from?
Yes,
our product sales division, SingAsia Medical, provides sales of various
leading brands of AED at very reasonable prices. To contact SingAsia Medical, call 6536 0995.
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We would like to purchase other first aid products like stretchers, splints or oxygen. Do you supply these products?
Yes,
our product sales division, SingAsia Medical, provides a wide range of medical and
first aid products at a very reasonable prices. Call 6536 0995 today for a quote.
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Do you provide fire extinguishers and other fire safety or rescue products?
Yes,
call us for more information on these products.
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Events Standby
We
have a big event and we're expecting a very large crowd. Do you provide
an emergency team that can standby for this event in case someone gets
injured or very sick?
Yes.
SingAsia Medical handles all medical standby and will send an emergency
standby team to help you cover your events. In the event that someone
gets injured or very sick, the standby team comprising of paramedics
and staff nurses will provide immediate initial care. Plus, they will
be equipped with AEDs, oxygen and other resuscitation equipment where
necessary. Conditions apply.
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What is the difference between an ambulance standby and your emergency
standby team?
An
ambulance standby provides you with a first aid trained medic and
driver and can convey casualties to the hospital. Most private
ambulance services are catered to handle non-emergency cases and is a
good option, but on certain occasions, you may encounter a dire
situation like a cardiac arrest, or a similar level of emergency which
some private ambulance services may not be equipped to handle. Also,
you may encounter periods whereby the standby ambulance is away during
the conveying of the casualty, leaving you no other trained person left
behind to respond if another situation arises.
The emergency standby team provided by SingAsia Medical on the other hand are fully equipped with the
knowledge, experience and equipment to stabilise the casualty while
arranging for prompt transport to hospital via emergency 995 ambulance
service. This helps you save on the cost of having an ambulance physically there for the whole day.
We find that this may work better on most occasions because the casualty actually
benefits from the immediate expertise and care of the emergency standby team
and can be rushed to hospital by the 995 ambulance which is better equipped
to handle and transport emergency cases. Plus, since they don't follow
the casualty to the hospital, you can always count on them to be there for
every emergency that happens. For more details on this service, click here.
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For
questions not found here, do contact us at 65360995 to speak to
SingAsia Medical's Support Team. We'll be glad to receive your call! | 
